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Open taramatka Privacy Policy for Indian Accounts

This page explains how we handle the personal data tied to your account, device, and support requests.

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taramatka Open taramatka Privacy Policy for Indian Accounts
CONTACT PATHS

Switch to our privacy contacts

If you want to ask how we use your data, reach us through the contact form or the support channel linked inside your account.

Contact form Use the form linked from your account area when you want a written privacy request, a correction, or a copy of stored details. Add the same phone number or email you used when you opened the account so we can match records cleanly.
Support chat Open chat for quicker routing when you need help with consent, cookie choices, or a data question. We may ask for a simple account check before we share anything sensitive, so the right record reaches the right person.
Email path If email suits you better, send the request from the address linked to your account. That helps us verify ownership, track the thread, and reply with the next steps for changes or a copy request.
HANDLING STANDARDS

Browse our data handling practice

We collect only what is needed to open, run, and protect your account, then we separate support records from transaction checks where possible.

Data collection

We store the details you submit at sign-up, during support, and when you update account settings. That can include name, phone number, email, device markers, and transaction references needed to run the account safely.

Cookie use

Cookies help remember your session, language choice, and basic preferences. They also let us spot repeated logins from unusual devices, which helps us keep the account tied to the person who opened it.

Session checks

When you log in from a new phone or browser, we may ask for an extra verification step. That reduces account takeover risk and keeps the access trail clear if you ask about activity later.

Retention

We keep records only for the time needed to manage the account, answer your request, resolve a dispute, or meet the retention period required by law. After that, we remove or anonymise what we no longer need.

Change requests

If you want to correct contact details, ask for deletion where permitted, or limit a specific use of your data, send the request through support. We will confirm what we can change under local law.

Request routing

Privacy requests stay with the team handling account records, not a general inbox. That helps us verify ownership, avoid accidental sharing, and respond with the exact action we can take for your account.

Open privacy questions and answers

These answers explain how we handle account data, what you can ask us to change, and when local law affects access. If you need a record update, we may ask for a quick identity check before we make it. Keep your request tied to the same email or phone number on the account so we can match it without delay.

We keep the details you send when you open the account, contact support, or update settings. That can include name, phone number, email, device data, and transaction references needed for record keeping and fraud checks.

Cookies remember your session, language choice, and simple settings. They also help us spot unusual access and keep the account stable when you return from a different device or browser.

Yes. Send the request through support from the contact tied to your account, and we will check ownership before changing records that local law allows us to update.

We keep records only as long as needed for account handling, dispute resolution, security checks, or any legal retention period. After that, we remove or anonymise what no longer serves a purpose.

We share data only with service partners who help run the account, or when law requires it. Any sharing is limited to the task at hand, and we do not pass around extra fields.

Only the team handling your request should see them, and access is limited to the people who need the thread to answer you. We do not mix privacy mail with unrelated account work.

Use the contact form, support chat, or the email path listed in your account area. Include the same phone number or email tied to the account so we can match the request quickly.

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